This study evaluates the extent to which digital inclusion is considered in Caribbean digital transformation frameworks. Digital inclusion considers the ways in which digital divides are created as the digital transformation of society progresses, and how societal inequalities affect and are affected by digital technologies. As such, digital inclusion is a lens through which the effects of the digital transformation can be assessed.
This study evaluates the extent to which digital inclusion is considered in Caribbean digital
transformation frameworks. Digital inclusion considers the ways in which digital divides are created as
the digital transformation of society progresses, and how societal inequalities affect and are affected
by digital technologies. As such, digital inclusion is a lens through which the effects of the digital
transformation can be assessed. The study assesses the digital transformation policies of 11 countries
and territories of the Caribbean. It complements this analysis with qualitative data gathered through
surveys and interviews from ICT focal points and policymakers in the region. The study finds that
Caribbean countries and territories are in various stages of their digital transformation journeys, and
that there is a lack of strategic direction. Few of the countries and territories studied have an ICT plan in
force, and most do not yet consider digital inclusion in their policy frameworks. Most countries take a
sectoral approach, and many focus almost exclusively on e-government.
